February 10, 2005
Home Improvement Contracts Top List of Consumer Complaints
Yahoo! News recently posted a story listing the top consumer complaints in 2003 and 2004 and home improvement contractors topped the list. The reasons given? "(M)ainly bad workmanship and not living up to contracts."
Considering the cost of home renovations, this is definitely an area where you want to protect yourself. Don't pick a contractor out of the phone book. Instead, ask friends and family in the area for recommendations based on people they've worked with. At the very least, demand references from anyone you are considering hiring. Find out what past clients have said.
Read story: Top 10 consumer complaints are...